BackerKit Survey Q&A 1) When you will charge our credit cards for upgrades, add-ons and shipping costs?
Good question! Credit Card will be charged in 2023 (maybe February 2023) especially to make sure that all Backers can have enough credit. We know how expensive it can be to buy Christmas gifts, so you can safely upgrade to your pledge and add-ons, you will pay much later :-)
Last updated: December 13, 2023 12:41
I already backed a the regular soft cover, but i want go hard, now that is available. Can i modify my pledge and update my Regular Soft Cover to Hard?
Yep! Just go inside your pledge menu and choose the add on “Update me from Soft to Hard” You can do it also if you are a First48 hours Early Birds Backer
Last updated: November 03, 2022 15:34
Is the Digital version (PDF/Ebook) always included when I purchase a physical copy of ENHANCED?
YES. Even if not specified in the reward descriptions, the digital copy of the physical book you purchase is ALWAYS included.
Last updated: October 31, 2023 01:59
I am a collector and I missed Mirka Andolfo's wonderful Holographic Variant (Vol.1), is it still available?
YES. It is available as an ADD-ON…in a very limited run, so don’t hesitate!
Last updated: October 31, 2023 02:07
I have heard that there is a private facebook group where I can talk to other backers, participate in polls about upcoming rewards, preview new stuff and more...really?
Yes! Feel free to join us (we’re more than 800 today) Go to FB and search for Enhanced The Graphic Novel - Kickstarter Club
Last updated: November 03, 2022 15:49
Can I add Vol.1 to my pledge level, whatever it is?
TRUE. The soft cover edition of ENHANCED Vol.1 is now available as an ADD-ON. You can add more than one as well!
Last updated: October 31, 2023 02:07
Vol.1...Does that mean there will be more to come?
The first story arc of Enhanced will be included in 3 volumes. Originally 50 pages per volume were planned for a total of 150 pages. Due to the HUGE success of this campaign, we decided to flesh out the story by adding several chapters, so there will most likely be at least 60/70 pages per volume (+20 of Art Book) for a total of over 200 pages
Last updated: November 03, 2022 15:57
Have all the backers of the first campaign received their rewards yet?
we have done our homework and at the time you are reading all 1,500 books ordered have been shipped. It has been exhausting but rewarding!
Last updated: October 31, 2023 02:12
Will be the Mirka's Variant available also as hard cover?
Sorry, no. Mirka Andolfo’s Variant will be available only as (very well made, thanks to the Stretch goals) Soft Cover
Last updated: November 15, 2022 05:09
When will Peacchip's variant cover be shown?
Before the end of the campaign, we promise!
Last updated: October 31, 2023 02:12
ENHANCED is being printed in two languages. When can I specify my preference?
After the campaign, when via Backerkit you will also have the opportunity to upgrade your reward
Last updated: October 31, 2023 02:15
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.